FAQs
Can you attend our event?
We always enjoy the chance to go to karate events and meet new customers so please just get in touch and ask!
Do you Deliver overseas?
At the moment, not usually. However, please contact us if you would like to arrange this.
what should i do if my item has not arrived?
Please contact us as soon as you can with your order number, which will be in your order confirmation email. We will endeavour to solve any problems as quickly as we can.
Can I return items if they do not fit?
For most items, yes. Please ensure you consult our size guide before you buy to minimise the chance of this happening. You can see our ‘Returns and Refunds’ Policy for all the details, just click here.
Can you personalise the embroidery on items?
If you can provide a clear image of what you want, we may be able to arrange this. Please contact us with your idea and we will get back to you with a proposed price and time frame.
what should i do if i am unhappy with my purchase for any reason?
Please get in touch as soon as you can with your order number. The quality of our products and the high standard of our customer service are important to us. For this reason, we will endeavour to solve any problems as quickly as we can.
Still need help?